Technical Business Analyst
Job Description
Appealing Points
- Work in a Global Environment! Utilize your bilingual Japanese and English skills to collaborate with international teams and diverse stakeholders.
- Lead with Cutting-Edge ServiceNow Expertise! Gain hands-on experience with advanced ServiceNow modules such as ITSM, ITOM, and Employee Center, enhancing your technical expertise.
- High-Impact Role with Broad Responsibility! Take ownership from requirement gathering to workflow design and reporting, driving optimization of enterprise IT services.
Annual Salary : 5 million yen and above
Job Qualification:
- Total 6+ years’ experience in ServiceNow platform. Hands-on experience in ServiceNow ITSM module,
- Minimum 4 years’ experience in gathering business requirements for ServiceNow ITSM and ITOM modules,
- Detailed understanding of ServiceNow table structure, Business rules and client scripts
- Hans-on knowledge on employee center portal and report extraction
- Detailed workflow knowledge on service request and catalog creations.
- Excellent Japanese and English communication skills and stakeholder management.
- Certification requirements: ServiceNow CSA
Language Skills: Bilingual (Japanese and English), Japanese Native preferred
About Company
This company has been certified as the “best employer” in 2020 by the “Top Employers Institute” which recognizes outstanding employers.
A global leader in consulting, technology, outsourcing, and next-generation services. With approximately 180,000 employees worldwide, the company helps clients in more than 50 countries stay ahead of the competition. Through the co-creation of innovative solutions, they help companies transform and thrive in an ever-changing world.
[Measures against passive smoking]
No smoking indoors allowed
Designated smoking area