Technical Coach
Job Description
Technical Coach – South Island based permanent position
Mō mātou/About us
The OSD Learning and Development team provides operational learning for all OSD business groups (Courts and Tribunals (RSD), National Service Delivery, Senior Courts and Commissioning and Service Improvement) across NZ.
As part of our exciting operating model, we have an opportunity for a new Family Technical Coach to join our team.
Te Haeata/The Opportunity
As a Family Technical Coach, you'll play a key role in enabling our people to succeed through delivery of nationally consistent technical coaching to the highest standard, reflecting best practice, including:
* Delivery across a range of coaching activities (‘in the moment', One-on-One, small group and remote coaching).
* Providing face-to-face, remote, and digital coaching support
* Post-course coaching support, with milestones and competency-based skill checks and check-ins.
* Identification, planning and monitoring of technical coaching and training activities using competency tools, reporting and learning plans created by managers in Thrive and PDPs.
* Supporting the development of resources for managers and staff.
* Assisting with the development of structure, policy, processes and support mechanisms that will achieve the best results for coaching in the workplace.
* Critical analysis of data and reporting requirements.
Technical Coaches are assigned to different OSD business groups based on jurisdictional knowledge and/or skill specialty, and also as part of a national pool that enables coaching demands to be met anywhere in the country, including our smaller Courts and offices. Activities delivered will reflect the different tools and delivery methods, systems and processes, used by different OSD business groups e.g. Knowledge Base, Thrive, Competency tools, induction activities, buddying, learning events and upskilling training, etc. Some travel will be required.
As part of the OSD Learning Delivery team, Technical Coaches will work collaboratively with learning designers and trainers to ensure consistency in learning products, delivery experiences and seamless support for learning.
Ō pūkenga/Skills and Experience
We're looking for talented individuals with demonstrable coaching skills that have transformed the working life of those they have coached and a curious nature that comes up with innovative solutions to problems. You will need to be a self-starter who can manage your own workload and plan your time amongst competing work priorities. You will be confident when presenting to groups and influence successfully to achieve desired outcomes.
To be successful in this role, you will ideally have:
* Relevant tertiary qualification or equivalent knowledge, skills, and experience and a commitment to ongoing professional development
* Proven experience in providing excellent technical service within one or more jurisdictions and/or skill speciality.
* Previous experience in the development and delivery of technical training, facilitation and/or coaching in a similar role
* A working knowledge of the principles of te Tiriti o Waitangi and the implications of these for the work of Te Tāhū o te Ture – Ministry of Justice.
If you enjoy sharing your own skill and knowledge and inspiring others to maximise their professional potential; can rise to the challenge of working in an ambiguous and evolving work environment and are excited about using your experience as part of our current model – this is the opportunity for you.
Following the interview and assessment process, applications may be discussed with leadership teams and/or reference groups to ensure that a balance of technical coaching skill, preferred jurisdictional speciality and location is met.
Tono mai/Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here.
You will need to complete an online application form, and attach your CV, highlighting any relevant experience.
The salary band for this role is $73,634 – $100,846.
The appointing salary for this role will be between $73,634 and $100,846 based on skills and experience.
Applications close on Sunday, 18 January 2026.
If you have any questions, please contact [email protected]
Mō mātou/About us
The OSD Learning and Development team provides operational learning for all OSD business groups (Courts and Tribunals (RSD), National Service Delivery, Senior Courts and Commissioning and Service Improvement) across NZ.
As part of our exciting operating model, we have an opportunity for a new Family Technical Coach to join our team.
Te Haeata/The Opportunity
As a Family Technical Coach, you'll play a key role in enabling our people to succeed through delivery of nationally consistent technical coaching to the highest standard, reflecting best practice, including:
* Delivery across a range of coaching activities (‘in the moment', One-on-One, small group and remote coaching).
* Providing face-to-face, remote, and digital coaching support
* Post-course coaching support, with milestones and competency-based skill checks and check-ins.
* Identification, planning and monitoring of technical coaching and training activities using competency tools, reporting and learning plans created by managers in Thrive and PDPs.
* Supporting the development of resources for managers and staff.
* Assisting with the development of structure, policy, processes and support mechanisms that will achieve the best results for coaching in the workplace.
* Critical analysis of data and reporting requirements.
Technical Coaches are assigned to different OSD business groups based on jurisdictional knowledge and/or skill specialty, and also as part of a national pool that enables coaching demands to be met anywhere in the country, including our smaller Courts and offices. Activities delivered will reflect the different tools and delivery methods, systems and processes, used by different OSD business groups e.g. Knowledge Base, Thrive, Competency tools, induction activities, buddying, learning events and upskilling training, etc. Some travel will be required.
As part of the OSD Learning Delivery team, Technical Coaches will work collaboratively with learning designers and trainers to ensure consistency in learning products, delivery experiences and seamless support for learning.
Ō pūkenga/Skills and Experience
We're looking for talented individuals with demonstrable coaching skills that have transformed the working life of those they have coached and a curious nature that comes up with innovative solutions to problems. You will need to be a self-starter who can manage your own workload and plan your time amongst competing work priorities. You will be confident when presenting to groups and influence successfully to achieve desired outcomes.
To be successful in this role, you will ideally have:
* Relevant tertiary qualification or equivalent knowledge, skills, and experience and a commitment to ongoing professional development
* Proven experience in providing excellent technical service within one or more jurisdictions and/or skill speciality.
* Previous experience in the development and delivery of technical training, facilitation and/or coaching in a similar role
* A working knowledge of the principles of te Tiriti o Waitangi and the implications of these for the work of Te Tāhū o te Ture – Ministry of Justice.
If you enjoy sharing your own skill and knowledge and inspiring others to maximise their professional potential; can rise to the challenge of working in an ambiguous and evolving work environment and are excited about using your experience as part of our current model – this is the opportunity for you.
Following the interview and assessment process, applications may be discussed with leadership teams and/or reference groups to ensure that a balance of technical coaching skill, preferred jurisdictional speciality and location is met.
Tono mai/Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here.
You will need to complete an online application form, and attach your CV, highlighting any relevant experience.
The salary band for this role is $73,634 – $100,846.
The appointing salary for this role will be between $73,634 and $100,846 based on skills and experience.
Applications close on Sunday, 18 January 2026.
If you have any questions, please contact [email protected]